1. INTRODUCTION

This Privacy Policy describes how Snuggly Surprises Limited (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from mambobabyfloats.com (the "Site") or otherwise communicate with us.

2. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Device Information: Collected automatically through cookies, log files, web beacons, and pixels. Includes version of web browser, IP address, time zone, and interaction data.
• Order Information: Collected from you to provide products or services to you. Includes name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site.
• We use Meta Pixels (Facebook/Instagram) to measure the effectiveness of our advertising campaigns.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at networkadvertising.org.

5. USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

6. YOUR RIGHTS (GDPR & CCPA)

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you are a California resident, you have similar rights under the CCPA. To exercise these rights, please contact us through the contact information below.

7. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

8. CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Email: support@mambobabyfloats.com
Phone: +1 219 209 6839
Registered Address:
Snuggly Surprises Limited
Flat/Rm A 12/F ZJ 300,
300 Lockhart Road,
Wan Chai, Hong Kong