Terms of Service
Terms of Service
Last Updated: February 12, 2026
1. ACCEPTANCE OF TERMS
This website is operated by Snuggly Surprises Limited. Throughout the site, the terms “we”, “us” and “our” refer to Snuggly Surprises Limited. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
2. PRODUCT SAFETY & LIABILITY LIMITATION
PLEASE READ CAREFULLY: Our products are swim aids and are not intended to be life-saving devices. By using any Mambobaby® products purchased from this site, you acknowledge and agree to the following:
- No Unattended Use: Never leave a child unattended while using the product. Constant, competent adult supervision is required within arm’s reach at all times.
- Assumption of Risk: The user assumes all risks associated with water activities. Snuggly Surprises Limited, its directors, and employees shall not be liable for any injury, drowning, or accidental death resulting from the use or misuse of the product.
- Compliance: It is the responsibility of the purchaser to ensure the product is used in accordance with the provided safety manual.
3. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
4. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
5. INTELLECTUAL PROPERTY RIGHTS
The Mambobaby® brand name, logo, images, and patented PearlFoam™ technology descriptions are the intellectual property of their respective owners. Snuggly Surprises Limited operates as an official distributor. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
7. THIRD-PARTY TOOLS & LINKS
We may provide you with access to third-party tools which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.
8. INDEMNIFICATION
You agree to indemnify, defend and hold harmless Snuggly Surprises Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
9. SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
10. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong S.A.R.. Any legal action or proceeding related to your access to, or use of, the Site shall be instituted in a court in Hong Kong.
11. CONTACT INFORMATION
Questions about the Terms of Service should be directed to our support team:
Email: support@mambobabyfloats.com
Phone: +1 219 209 6839
Registered Address:
Snuggly Surprises Limited
Flat/Rm A 12/F ZJ 300,
300 Lockhart Road,
Wan Chai, Hong Kong